Dubai, UAE - 30 June 2010: Leading Cisco unified communications developer, Arc Solutions continues to expand its reach across Middle East and Africa with its portfolio of software tools that improve communication across the enterprise.
The unified communications (UC) market in the Middle East and Africa is currently in a phase of positive growth and so provides significant opportunities for the deployment of value added applications to leverage the core UC technology. Analysts predict that the Middle East unified communications market is expected to reach over $200 million over the next 4 years.
As part of a strategy to fulfil the increasing market requirement for voice applications in the region, Arc Solutions recently sponsored Cisco's Egypt and North Africa Levant Partner Summit in Morocco. The event enabled Arc to further strengthen relationships with key Cisco channels in the region as well as demonstrating how Arc applications can improve efficiency and maximise the investment that customers have made in Cisco Unified Communications and Collaboration technology. Examples such as Arc's leading attendant console, including an Arabic version with integrated and presence enabled directories and intelligent call routing systems were used to show Summit attendees the benefit of a powerful range of Cisco specific software applications.
"Arc Solutions is actively involved in delivering unified communications to the Middle East and Africa market, developing our software in Arabic to ensure we address local business requirements. With the continued growth we have been experiencing, Arc is focused in building our local reseller channel base to extend our reach across the region," said Ioan MacRae, Managing Director MEA, Arc Solutions.
Arc products are designed exclusively for use with Cisco Unified Communications platforms and sold throughout the world by a network of expert Cisco Business Partners. Arc products are fully approved and are the Cisco global product of choice for attendant console solutions. To become an Arc Solutions channel partner, contact us on +971 4 501 5600, email mea-info@arcsolutions.com or visit www.arcsolutions.com.
About Arc Solutions
Arc Solutions works with a select network of Cisco partners to help deliver best of breed applications that complement Cisco unified communications and collaboration solutions and improve person to person communication across the enterprise. Arc has operations across North America, Europe, the Middle East and Australia. With its leading solutions and extensive research and development, training and support capabilities, the Arc proposition is unrivalled within the Cisco voice applications market. For further information, visit http://www.arcsolutions.com.