Integration
As experts in person to person communication, Mettoni understand that in order to collaborate and communicate, a central source of accurate information need to be available to both the systems and their users.
As organisations grow and change, many different systems and process are formed, which are often not integrated and consolidated. This leads to vital information relating to the people within a business being spread across different applications and in different formats.
Therefore a key component of our services is the identification, consolidation and integration of personnel information which enables peoples identity, skills, availability and location to be more available to those who need it. Our services can be deployed to bring together this information into one manageable place, enabling all communication and collaboration tools within the organisation to have access to sanitised and accurate data.
Other integration skills relating to Cisco, Nortel and Microsoft are also vital elements of the services that we offer to complement those available from our reseller community. These skills derive from our vest experience of integrating with these vendor partner and their communications platforms and include Computer Telephony Integration (CTI) and the integration of presence systems such as Microsoft’s OCS and Cisco Unified Presence.