Phone screen applications
As technology advances, the expectations of users continues to increase, especially relating to communications and the availability of information. Organisations also need to ensure they are maximising the use of new technology to realise their investment whilst creating competitive advantage.
Modern telephony systems, such as those available from Cisco and Nortel, are more open to enabling 3rd party applications to be created and deployed at the user handset. This further satisfies end user expectations, providing increased functionality and instant access to valuable information.
Mettoni's suite of telephone screen applications can help businesses solve some of the common issues found within today's desktop environment. These products have been specifically designed for both Cisco and Nortel telephony platforms and are available via Arc Solutions and Datapulse respectively
Other Solutions:
Operator centres
Call centre applications
Communications management